ABM · case study

End-to-End ABM Framework

Client: AMCS Group
Industry: B2B SaaS
Year: 2024
Qualified Pipeline$1.2M
MQL Volume+35%
CRM Data Quality+80%

The challenge

AMCS Group was scaling in industrial and logistics markets but lacked a shared enterprise targeting model. The business had high ACV deals, long buying committees, and pressure to show pipeline impact within the current quarter. Regional teams defined target accounts differently, SDR handoff quality was inconsistent, and paid spend was spread across low-fit segments. Leadership needed a single ABM system that improved account quality and speed-to-pipeline without increasing team headcount.

Our methodology

1. Defined a verticalized ICP and tiering model

Defined a verticalized ICP and tiering model, then orchestrated ABM workflows across paid, outbound, and lifecycle nurture

2. Built role-specific message architecture for operations leaders

Built role-specific message architecture for operations leaders, finance stakeholders, and procurement influencers

3. Implemented MQA scoring and SDR SLAs to improve handoff quality and accelerate progression from engagement to qualified opportunity

Implemented MQA scoring and SDR SLAs to improve handoff quality and accelerate progression from engagement to qualified opportunity

4. Unified campaign

Unified campaign, intent, and CRM data in shared dashboards so weekly account reviews could prioritize spend and outreach toward in-market accounts.

Key decisions and why they mattered

Prioritize two high-fit industrial segments before broad rollout

Narrowing scope improved learning velocity and protected budget from low-fit account waste during launch.

Impact: Reached $1.2M qualified pipeline in the first 90 days while keeping campaign CAC stable.

Move from lead-based handoff to account-stage MQA + SDR SLA model

High-ACV deals required buying-group signals rather than isolated lead activity.

Impact: Increased MQL volume by 35% in 60 days and improved follow-up consistency across regions.

Standardize weekly account reviews using shared intent and CRM dashboards

Sales and marketing needed one operating rhythm to make fast budget and sequencing decisions.

Impact: Improved CRM data quality by 80% and reduced prioritization conflicts between teams.

The execution

Defined a verticalized ICP and tiering model, then orchestrated ABM workflows across paid, outbound, and lifecycle nurture. Built role-specific message architecture for operations leaders, finance stakeholders, and procurement influencers. Implemented MQA scoring and SDR SLAs to improve handoff quality and accelerate progression from engagement to qualified opportunity. Unified campaign, intent, and CRM data in shared dashboards so weekly account reviews could prioritize spend and outreach toward in-market accounts.

The outcome

Measurable impact across pipeline, efficiency, and growth.

Generated $1.2M in qualified enterprise pipeline within 90 days of rollout

Increased MQL volume by 35% in 60 days from tighter ICP targeting and sequencing

Improved CRM data quality by 80% through governance, enrichment, and SLA instrumentation

Impact trajectoryKey metrics
Generated $1.2M in qualified enterprise pipeline within 90 days of rollout

AMCS Group

Outcome summary

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